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Does Unified Communications have Security Risks?

There are many advantages of Unified Communications such as:

  • More production through communication consolidation
  • IT departments become more efficient
  • Decision making becomes faster
  • Companies save money

But threats are becoming more common in unified systems that causes a lot of security risks than in non-integrated systems. We are in a new age of security where information security professionals must deliver effective, real-time defenses that predict threats to critical assets.

PBX (Private Branch Exchange)-based corporate voice systems are exploited by hackers for the purpose of eavesdropping or causing infection in malware. Attackers are stepping up their game with new threats. They now have highly sophisticated and unified techniques that allow them to easily infiltrate corporate networks undetected. This means they can gain access to valuable resources and sensitive data.

Eavesdropping is a major concern with unified systems. When they put e-mail, fax, instant messages and other collaborative content into the same bitstream then hackers have much easier access. There is currently an uncontrolled nature of infrastructure that needs to be protected. The increasing volume and intensity of recent attacks gives the security community no other choice than to adopt new methods and tools.

Developers in malware can propagate content; this will make zero-hour threat detection and remediation extremely important. Learn how to keep your critical data safe from viruses, hackers and other threats here.

Corporate decision makers will have to set sophisticated security capabilities and focus heavily on encryption technologies. Encryption is the most effective way to achieve data security. It may be time to start taking these current and future threats very seriously. Unified Communications needs to understand the techniques of modern attacks and implement new detection methods.

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VoIP Sets a Whole New Standard for Communications and Work Flow

No matter the business or institution, the number of employees or the various locations or connection points, VoIP solutions are making a lot more sense these days and not just because of the cost savings but the performance and features that allow companies and a host of organizations to conduct business and operations in a more efficient and productive manner.

VoIP solutions are highly scalable and a good fit for a number of growing businesses and a lot of schools with satellite offices and separate campuses in other cities and across a number of different states. In addition, the VoIP solutions can be compatible with other applications and programs making for a much more seamless integration.

For example, some educational institutions are saving tons of time by streamlining their admissions process with a VoIP system that allows school representatives to work from a single computer screen window instead of having to go back and forth from one screen and one program to another.

Clearly, traditional phone lines can be very expensive too when factoring in long distance charges. But on top of that, the different systems in place and the inconsistencies in service from one location to another can really create mass inefficiencies throughout an entire organization.

With a VoIP solution, the cost savings are a given and expansion is simple no matter how quickly or how many more users or far reaching communications will be needed. Whatever the demands, VoIP can usually accommodate the requirements and provide the reliability and help improve performance metrics important to conduct business efficiently.

Some VoIP systems will support up to 250 users and can scale to 128 locations and 10,000 users anywhere in the world.

VoIP also provides other clear advantages including the ability to call a variety of extensions at the same time whether calling mobile or remote without needing VPN’s. Moreover, increasing the number of servers and adding capabilities doesn’t require an IT department.

VoIP solutions also allow for transfer of extensions over MLPS networks and can interface with many third-party vendors and tools such as Salesforce and Microsoft Outlook.

The real takeaway on VoIP solutions is that not only can these systems provide extreme cost savings but they can also help improve productivity and increase a number of inefficiencies by streamlining processes and allowing for greater compatibility with other applications.

If you have any questions about VoIP systems, click here and fill out our contact form and we would happy to answer them.

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Imagine A World With No Phone Cords

Thanks to wireless networks, many of us have already cut the cord to our computers. The next logical step then is to cut our phone cords.

Usually when we think about eliminating cables in our workspaces and offices and going more mobile, we think about cutting the networking and power cords. WiFi now provides us and our computer the freedom from the switch and router, and, so too can VoIP with unique flexibility to simplify all phone setup and services.

Many households these days have moved away from their landlines and now primarily use cell phones. While this can be an option for a smaller sized business, it’s not very practical for most companies. Even standard cordless phones allow for great flexibility and movement through an office, but having to run multiple phone lines on a business plan can be costly.

By switching to VoIP, a business can benefit by employing a more complete and cost-effective phone system – one that provides unique and expanded features that allows for assigned phone extensions for each person. Moreover, with IP handsets, you can set up a VoIP system and never have to concern yourself with mobility issues or cables again.

VoIP systems can offer many advantages and can be tailored to any business size and their requirements. VoIP systems can be ideal for companies with five extensions to hundreds and even thousands of numbers. In some cases, existing phone numbers from the telephone company are used and in others, system providers assign numbers.

Most hardware-based VoIP systems connect directly to a network switch or router and can manage the system and allow for additional phone extensions. The system also provides an automated call attendant to route calls through a phone-tree or call directory as well as oversee call groups. All told, with IP networking, businesses are only paying for a single phone line despite enjoying benefits of all the extended functionality and the convenience and flexibility of multiple lines.

There are no shortages of tools and services to allow for a simple transition to VoIP. However, you should watch for network performance and make sure there is enough bandwidth. In addition, if complete wireless is where you are moving toward, it’s important to monitor the network to ensure call quality. Nevertheless, VoIP is a great choice for businesses because of the cost savings benefits as well as the improved capabilities.

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